E-Cleaning Powder (12 Sachets)

Maintain your Kangen Water machine's peak performance with the official E-Cleaning Powder. This specially formulated, citric-acid-based cleaning agent is necessary for the mandatory "E-Cleaning" process, which removes calcium and mineral buildup from the electrolysis plates.

Why E-Cleaning is Critical:

Restores Performance: Mineral deposits (scale) naturally build up on the plates over time, reducing the machine's ability to produce high pH and negative ORP water. Regular E-Cleaning dissolves this buildup, restoring your machine to optimal condition.
Extends Machine Life: Consistent internal cleaning is the key to preventing malfunctions and maximizing the lifespan of your valuable Enagic machine.
Simple Self-Maintenance: Each sachet is pre-measured for use with the machine's dedicated Cleaning Powder Unit (CPU). The process is simple: swap the filter for the CPU, add the powder, and let the machine soak.
Safe, Food-Grade Formula: The powder is primarily citric acid, a naturally occurring compound, ensuring the cleaning process is effective without introducing harsh chemicals into your machine.

Perform your essential monthly or bi-weekly cleaning (depending on water hardness) to ensure your Kangen Water is always at its strongest and purest.

E-Cleaning Powder (12 Sachets)

Name: E-Cleaning Powder (12 Sachets)
Brand: Enagic
SKU: EN-CLEAN-12PK-SAC

SKU: EN-CLEAN-12PK-SAC

AED85.00

Quantity

Cancellation Policy
1. Order Cancellation (Before Shipping)
• Customers may cancel their order within 24 hours of purchase, provided the order has not yet been processed or shipped.• To request a cancellation, customers must contact the original seller or authorized Enagic distributor immediately.• If the order has not been processed, a full refund will be issued.
2. Cancellation After Order Processing
• Once an order has been processed, packaged, or shipped, cancellation is no longer possible.• In such cases, customers may refer to the Return & Refund Policy to initiate a return after receiving the device.
3. Cancellation of Incorrect Orders
• If a customer mistakenly places an incorrect order, they must notify the seller within 24 hours.• Efforts will be made to amend or cancel the order before processing.• If the order has already shipped, the standard return procedure applies.
4. Cancellation Due to Payment Issues
• Orders with failed, incomplete, or unverified payments may be automatically canceled by the system.• Customers will be notified to complete payment if they wish to proceed with the order.
5. Seller-Initiated Cancellations
• The seller reserves the right to cancel orders in cases of:
Suspicious or fraudulent activity
Incorrect or incomplete customer information
Product unavailability or stock issues• Customers will receive a full refund in such cases.
6. Refund Timeline
• Approved cancellations are refunded within 7–14 business days, depending on the customer’s payment method and financial institution.
Shipping Policy
• Order Processing Time: Typically 1–3 business days after payment confirmation.
• Shipping Cost: Varies based on customer location and will be displayed during checkout.
• Shipping Method: Shipped via reputable postal or international courier services with tracking number.
• Order Tracking: Customers can track their shipment online using the provided tracking number.
• Shipping Delays: Possible delays due to weather, customs, or uncontrollable events will be communicated to the customer.
• Delivery Address: Customers are responsible for providing a complete and accurate shipping address.
Enagic Device Return & Refund Policy
1. Return Period:
Customers may return their device within 30 days of purchase for inspection and refund, provided the device is in original condition and undamaged.
2. Product Condition:
• Devices must be returned complete, free of scratches or damage, and include all accessories and original packaging.
• Warranty card, user manual, and filters must also be included.
3. Payment & Refund:
• Refunds are typically processed within 7–14 business days after the returned device has been inspected and approved.
• Original shipping costs are borne by the customer, and return shipping fees may apply, unless the device is defective.
4. Exceptions:
• Devices that are used or damaged are not eligible for return.
• Returns after the 30-day period are also excluded from the policy.
5. Return Procedure:
• Customers should contact the official Enagic distributor or original seller to initiate the return process.
• Devices must be shipped securely with a tracking number once approved.
6. Defective or Incorrect Devices:
• If the device is defective or incorrectly shipped, return and replacement costs are covered by the seller, and a prompt refund will be issued.