E-Cleaning Powder (12 Sachets)
Maintain your Kangen Water machine's peak performance with the official E-Cleaning Powder. This specially formulated, citric-acid-based cleaning agent is necessary for the mandatory "E-Cleaning" process, which removes calcium and mineral buildup from the electrolysis plates.
Why E-Cleaning is Critical:
Restores Performance: Mineral deposits (scale) naturally build up on the plates over time, reducing the machine's ability to produce high pH and negative ORP water. Regular E-Cleaning dissolves this buildup, restoring your machine to optimal condition.
Extends Machine Life: Consistent internal cleaning is the key to preventing malfunctions and maximizing the lifespan of your valuable Enagic machine.
Simple Self-Maintenance: Each sachet is pre-measured for use with the machine's dedicated Cleaning Powder Unit (CPU). The process is simple: swap the filter for the CPU, add the powder, and let the machine soak.
Safe, Food-Grade Formula: The powder is primarily citric acid, a naturally occurring compound, ensuring the cleaning process is effective without introducing harsh chemicals into your machine.
Perform your essential monthly or bi-weekly cleaning (depending on water hardness) to ensure your Kangen Water is always at its strongest and purest.
E-Cleaning Powder (12 Sachets)
Shipping Policy
• Order Processing Time: Typically 1–3 business days after payment confirmation.
• Shipping Cost: Varies based on customer location and will be displayed during checkout.
• Shipping Method: Shipped via reputable postal or international courier services with tracking number.
• Order Tracking: Customers can track their shipment online using the provided tracking number.
• Shipping Delays: Possible delays due to weather, customs, or uncontrollable events will be communicated to the customer.
• Delivery Address: Customers are responsible for providing a complete and accurate shipping address.
Enagic Device Return & Refund Policy
1. Return Period:
Customers may return their device within 30 days of purchase for inspection and refund, provided the device is in original condition and undamaged.
2. Product Condition:
• Devices must be returned complete, free of scratches or damage, and include all accessories and original packaging.
• Warranty card, user manual, and filters must also be included.
3. Payment & Refund:
• Refunds are typically processed within 7–14 business days after the returned device has been inspected and approved.
• Original shipping costs are borne by the customer, and return shipping fees may apply, unless the device is defective.
4. Exceptions:
• Devices that are used or damaged are not eligible for return.
• Returns after the 30-day period are also excluded from the policy.
5. Return Procedure:
• Customers should contact the official Enagic distributor or original seller to initiate the return process.
• Devices must be shipped securely with a tracking number once approved.
6. Defective or Incorrect Devices:
• If the device is defective or incorrectly shipped, return and replacement costs are covered by the seller, and a prompt refund will be issued.